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Updated: 21.2.2021

Cookies policy

Our website uses cookies. By using our website, you accept the use of cookies. Cookies make the use of our website user-friendly. The user cannot be identified by cookies alone. The uses of cookies are to enhance analytics, marketing and the user experience.

A cookie is a small text file that an Internet browser stores on a user’s device. Cookies are set on the user’s terminal only with the site the user invites. Only the server that sent the cookie can later read and use the cookie. Cookies or other technologies do not damage the user’s terminal or files, and cookies cannot be used to access programs or spread malware.

There are a number of service activities in terms of compulsory third-party tools or plug-ins. Such tools include, for example, social media or video embedding on sites or social media sharing and liking functionality. Such third-party plug-ins may also collect information about users of online services for example, or the number of visitors to recommend content to follow.

If you wish, you can prevent your browser from using cookies, delete stored cookies or ask your browser to notify you of new cookies. Blocking or deleting cookies may interfere with some features of our site.

We reserve the right to update cookie policies, for example due to service developments or mandatory legislation.

Privacy statement

According to the General Data Protection Regulation, the personal data controller of a register is obligated to inform the register’s data subjects in a clear manner. This statement fulfils this informing obligation.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

1. Personal data controller

Coffee Academy Helsinki Oy

Contact information:
Mustikkasuontie 8B
00940 Helsinki, FI

Contact information in matters related to personal data files

Stefan Engardt
Mustikkasuontie 8B
00940 Helsinki, FI
+358 40 900 7595

2. Data subjects

Persons included in the register are customers and potential customers.

3. Purpose of use of personal data

Grounds for keeping the register:

  • Personal data is being processed based on an existing customer relationship

  • Personal data is being processed based on consent (e.g. a list of potential customers collected at a fair, and the form has included giving consent for marketing)

Purpose for the register and the processing of personal data

Personal data is only being processed for predetermined purposes, which are:

  • Customer relationship management

  • Informing about services

4. Personal data recorded in the register

The customer register contains the following information:

Contact information

  • Name

  • Address

  • E-mail

  • Phone number

Customer information

  • Information on products/services bought

5. The data subject’s rights

The data subject has the following rights, and requests for their use should be sent to [].

Right to access data

The data subject may check the data we have recorded.

Right to rectification

The data subject may request the rectification of inaccurate or incomplete personal data.

Right to object

The data subject may object to the processing of personal data if the data subject feels that personal data has been processed unlawfully.

Right to forbid direct marketing

The data subject has the right to forbid the use of personal data for direct marketing.

Right to deletion

The data subject has the right to request the deletion of data if personal data processing is not necessary. We will handle the request for deletion and proceed to either delete the data or state a justified reason for not being able to delete the data.

It should be noted that the controller may have legal or other rights to not delete the requested data. The controller is obligated to preserve accounting materials for the duration (10 years) set out in the Accounting Act (Chapter 2, Section 10). For this reason, materials related to accounting cannot be deleted before that term has expired.

Withdrawing consent

If the processing of personal data is only based on the data subject’s consent and not for instance on a customer relationship or membership, the data subject may withdraw consent.

The data subject may complain of the decision to the Data Protection Supervisor

The data subject has the right to demand us to restrict the processing of controversial data until the matter is solved.

Right to complain

The data subject has the right to complain to the Data Protection Supervisor if the data subject feels that we are violating the effective data protection regulation when processing personal data.

Contact information of the data protection supervisor:

6. Regular information sources

Customer information is regularly obtained from:

  • from the customer as the customer relationship is born

  • from the customer through an online form

7. Regular disclosure of data

The data is not generally disclosed for marketing purposes outside Coffee Academy Helsinki Oy

8. Duration of processing

The duration for storing the data or general principles on the duration of processing are:

  • Personal data is usually processed for as long as the customer relationship exists.

  • The data subject may unsubscribe from our marketing list by clicking the link on each of our marketing e-mails. 

9. Personal data processors

The data and the customer register is processed by the employees of Coffee Academy Helsinki Oy.

The processing of personal data also includes

  • Accounting company Avaralti Oy

The controller and its employees process personal data. We may also outsource the processing of personal data partly to a third party, in which case we will guarantee with contractual arrangements that personal data is processed in compliance with valid data protection legislation and also otherwise appropriately.

10. Transferring data outside the EU

Personal data is not transferred outside the EU or the EEA.

11. Automatic decision-making and profiling

We are not using the data for automatic decision-making or profiling.

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